At Vine Flavors, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. Whether you’re shopping on our website https://www.vineflavors.com or interacting with us in-store, your trust matters to us.

1. Who We Are

Vine Flavors is a grocery and food retail business proudly serving the community in Fayetteville, Georgia, and beyond. Our platform, vineflavors.com, offers a range of quality local and international products, making authentic flavors accessible to everyone, everywhere.

2. Information We Collect

We collect personal and non-personal data through several interactions, including:

  • Creating a user account or placing an order

  • Submitting reviews, comments, or inquiries

  • Uploading media (e.g., product photos or testimonials)

  • Participating in promotions, newsletters, or loyalty programs

This data may include your name, email address, phone number, delivery address, payment details, browser/device info, and IP address.

3. How We Use Your Information

Your data helps us deliver a better shopping experience by:

  • Processing orders and transactions

  • Personalizing your experience with tailored product suggestions

  • Responding to support requests and inquiries

  • Sending order updates, promotional content, or service-related notifications

  • Improving website functionality and security

We do not sell or rent your personal data to third parties.

4. Media & Uploads

If you upload images (such as product photos or reviews), please ensure that location metadata (EXIF/GPS) is removed before submission. Any media uploaded may be visible to other users and may be used for promotional purposes if permitted.

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Remember your login status and cart preferences

  • Enable secure transactions

  • Understand browsing behavior for site improvements

  • Track engagement with promotional content or analytics tools

You can manage or disable cookies through your browser settings. Please note that some features may be limited if cookies are disabled.

6. Embedded Content & External Links

Pages on our site may feature embedded content (e.g., YouTube cooking tutorials or social media posts). These behave as if you’re visiting those external sites directly and may collect additional data according to their privacy policies.

7. Data Retention

We retain your account details, order history, and communications to streamline customer service and improve future interactions. Review and comment data may be retained indefinitely for moderation and quality assurance.

You may request deletion of your data at any time, except where we are required to retain it for legal, operational, or security reasons.

8. Your Rights & Choices

You have the right to:

  • Access and review your personal data

  • Correct or update your account information

  • Request data export or deletion

  • Unsubscribe from marketing communications

To exercise these rights, please contact us at support@vineflavors.com.

9. Data Security

We implement industry-standard security measures to protect your data. Our website and server are regularly monitored and updated to prevent unauthorized access, data breaches, and fraudulent activity.

All online payments are processed through encrypted gateways, and sensitive information is never stored in plain text.

10. International & Remote Access

Some data processing activities may be managed remotely (e.g., website updates, server administration) by team members based outside the United States. All external access is performed under strict confidentiality, security protocols, and GDPR-aligned practices.

11. Contact Us

For any questions regarding your privacy or this policy, please reach out via:

📧 Email: info@vineflavors.com
🌐 Website: https://www.vineflavors.com

Updates to This Policy

This privacy policy may be updated from time to time. We will notify users of significant changes through email or a prominent message on our website.